Core Values - why they matter to you
How we created our core values
Redwood’s Core Values
Core Values Matter
Have you hired someone to do work for you who didn’t communicate or do what they said they would? Have you had someone tell you their way was right, and without explanation, go against your wishes to do it “their way”? Have you had promises broken, lies told, and phone calls and emails go unanswered for days?
These issues bring down the entire team and make any construction project a miserable experience. With any team, everyone has to work together, follow the same rules and maintain positive attitudes to achieve the best results. Making teamwork happen takes a clear understanding of responsibilities, the basic principles you stand for, and the kind of team members you want to work together with. This extends to the entire project team; architects, engineers, design consultants, owner’s rep, General contractor, subcontractors, and vendors.
If there is one thing to expect in construction, it is the unexpected. No project team can plan for what may arise. However, if you have the right team, with the right core values, your project can still be a guaranteed success.
Defining Redwood’s Core Values - The rule of 3
A very important component of building a great company is defining, knowing and monitoring your business principles, intrinsic values and internal principles that you stand for. Consider the following.
Your basic values, beliefs, and standards that you stand for - ethics, trust, integrity
What really matters in the long term - relationships and reputation
Fundamentals, principles and guidelines - build it like it’s your own - built better
Then use “The Rule of 3”. The Rule of 3 is a productivity principle that encourages focus on achieving just three meaningful outcomes every day, week, month, and year. It's one of the simplest but most effective productivity rituals you will ever come across.
Redwood has decades of experience founded on trust and integrity. Clients, architects, and designers continuously recommend Redwood for the high-quality of our work and the seamless creative process. The key to our success has been our values. Taking this all into consideration, we kept our selection criteria simple:
Communication - Schedule, Cost Control, Safety, Teamwork - All require the open flow of info.
Trust - Honesty, Ethics, Reputation, Repeat work - All build on trust.
Quality - There is no substitute for quality. There is no cutting corners. We proudly stand behind our work.
We expanded on these ideas and created our core values below:
Communication.
Every successful project starts with a foundation built by the relationship between the client, design team and contractor. By focusing on the specific roles of each team member, open and consistent communication ensures the flow of information continues while every voice is properly heard and respected. Our project team will show a level of dedication that ensures project outcomes everyone will be satisfied with.
Trust.
There is no greater compliment than to earn a client’s trust. Trust starts with honest communication; it is reinforced by transparent, open-book pricing; and ends with a high-quality project delivered move-in ready. Building on the established open communication and promise of quality, our projects are delivered without unfinished scope or lingering tasks to surprise our clients. Every project takes on a life of its own, whether a simple renovation, multi-phased projects or new build-outs. Developing trust with the client and project team allows Redwood to ensure they can handle the project with as much style as their new space will have.
Quality.
Quality is more than a look. It starts from the ground up and behind the walls. Extensive experience and knowledge of building systems, products, and techniques helps ensure quality is more than what meets the eye. It hits every sense of touch, sound, and sight. Redwood understands how to work with our clients’ desires to develop a perfect balance between cost, time and quality. Years of experience with architectures, contractors and specialties ensure the finished product more than meets your expectations.
Proven Results
Our client first approach goes beyond ensuring needs are met. We strive to exceed our own high quality standards. When the work is finished, our team provides the follow through to ensure your complete satisfaction.
This is how we make sure your project will be Built Better. Our services include Construction Management, General Contracting and Consulting with experience across many industries: Healthcare, Education, Commercial Tenant Improvements, Ground-up and additions, and High-end Luxury Residential. Every project comes with the same promise of quality, dedication, and a trusted long-lasting partnership. Licensed and insured, with decades of experience, we invite you to experience a project that is Built Better.